Mission Statement

Regulation today is principles based. No longer are firms given a set of rules to follow, instead they are expected to do the right thingby acting in a way that is best for their customers.

At RFS we understand how important this is, and we know how to achieve it in a way that works for business and the regulator.

We’re experts in specialist resourcing and regulatory compliance, providing firms with the right teams of people and the right processes, when and where they need them. Our aim is to offer the most flexible and complete solution available in the market today.

And we don’t stop there. We strive to build operational advantage by creating insight, developing capability and continually looking for better ways of doing things.

It’s important to us that we do the right thing for our clients too, simply because it’s the right thing to do.

Meet the team >

Services

Latest Articles

Good outcomes demand an external view

29/05/2019 by

Customer outcomes are a critical indicator of conduct and culture. The regulator now expects firms to […]

Read >

Digitalisation demands complaints excellence

05/03/2019 by

The way a firm handles a customer complaint can prove to be a key moment of […]

Read >

The challenge for the Challengers

17/01/2019 by

Setting up a new bank requires significant upfront investment ahead of achieving scale; and one of […]

Read >