The way a firm handles a customer complaint can prove to be a key moment of […]
The way a firm handles a customer complaint can prove to be a key moment of […]
Customer outcomes are a critical indicator of conduct and culture. The regulator now expects firms to […]
Spikes in demand are inevitable, and often unexpected. In recent years the financial services sector has […]
Read >Online banking is fast becoming the norm and brings with it many benefits. However it is […]
Read >New rules and regulations affecting the insurance sector are already starting to exert pressure to put […]
Read >RFS has been listed for a second year in the London Stock Exchange Group Report, 1,000 […]
Read >RFS has been listed for a second successive year in the FT1000, the complete list of […]
Read >Our latest paper explores the FCA views on culture in financial services and how outcome testing can be a potent agent for change.
Read >RFS is connected to the largest UK wide network of Financial Services associates. Our specialists have worked across all areas from PPI to Investment Reviews and from Case Handler to Operations Director.
Find out moreRFS has the skill and experience to help you navigate the regulatory landscape. We will help you interpret new features of regulation and determine what they mean for your conduct risk strategy, ensuring the right controls are implemented.
Find out moreCustomer outcomes are a critical indicator of conduct and culture. The regulator now expects firms to […]
Read >The way a firm handles a customer complaint can prove to be a key moment of […]
Read >Setting up a new bank requires significant upfront investment ahead of achieving scale; and one of […]
Read >
