RFS

CBILS/BBLS – How Prepared are You?

Helen Wilson
12/10/2020 by

With early repayments and initial customer communications due as soon as January,
how prepared are you for CBILS/BBLS?

Will you wait for the standard industry solution or ‘stand-up’ your own?

RFS is already bringing the insight and the capability to help clients develop their response.

Download the quick guide >>>

 

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Outcome Testing

Outcome Testing

Objectively testing customer outcomes reveals gaps in policies and procedures that can become costly and cause reputational damage.
Complaints Management

Complaints Management

Managing complaints effectively is critical in delivering a good customer experience and high on the regulatory agenda.
Remediation

Remediation

Reviewing past customer cases must be done with high standards of customer care, ensuring fair outcomes and good conduct.
Project Management

Project Management

With RFS you get the benefit of our dedicated Project Management function. We ensure that you’re well supported from the outset through to project close.
Technical Resourcing

Technical Resourcing

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